Contact Trademetry.
Trademetry is built and run by Technolify, a Nevada corporation doing business in California. Email is the route; the founder reads it.
Support, billing, sales, and demo requests all go to [email protected]. For a support question, include your workspace address (the yourfirm.trademetry.app URL you log in at), the account number or copier involved, and roughly when the problem happened, and the first reply can be a fix rather than a question.
Before you write
The documentation answers most setup and status questions: account status, why a copy was skipped, and getting started.
Post
Technolify
P.O. Box 1096, Sierra Madre, CA 91025, USA
Who you are writing to
Christian Escarsega founded Trademetry and still runs it day to day. Read who builds Trademetry or the founder's articles on this site.